Your installer closed, stopped answering, or only sells new systems. We take over SolarEdge, Enphase and SMA systems installed by any company, from West Palm Beach to Homestead.
Many solar companies that sold systems in South Florida during the last few years have closed, merged or left the market. Homeowners are left with an app that shows zero production, an inverter blinking red, or a warranty phone number that goes nowhere.
The good news: the equipment on your roof is standard. SolarEdge, Enphase and SMA systems can be serviced by any qualified installer that has access to the manufacturer’s installer portal. As a licensed electrical contractor and solar installer, we can take over your system, find the real problem and keep it running.
The monitoring app shows no data or says the system is offline, often after a new router or internet provider.
Your FPL bill went up even though nothing changed in your home.
The inverter shows a red or orange light, an error code, or is completely off.
Some panels are missing in the Enphase app, or show much lower production than the rest.
A breaker keeps tripping, or the system shut down after a storm and never came back.
You need a new roof and nobody will remove and reinstall the panels.
The homeowner app only shows basic production. Detailed alerts, error logs, panel-level data and system settings are visible only through the manufacturer’s installer portal, and only to the installer the system is assigned to. When that company closes, the system is effectively locked: nobody can see what it is actually reporting.
With your authorization, we request the transfer of your system to our installer account. From that moment we can read every alert, adjust settings remotely, and diagnose the real cause instead of guessing.
A licensed technician inspects your panels, inverter, wiring and breakers on site, and we transfer your system into our installer portal so we can read its alerts from the inside.
With full access to the system data, we confirm the diagnosis and give you a written quote. The repair price depends on the extent of the damage and the parts required.
We complete the repair and verify production. Your system stays connected to our portal, so we monitor it remotely at no extra cost and can catch new alerts early.
Most solar systems carry two kinds of warranty. The manufacturer warranty on panels, inverters and microinverters usually stays valid even if your installer is gone, because it is backed by the equipment maker. The workmanship warranty came from the installer, and usually ends when the company closes. When your equipment is still covered, we help you file the manufacturer claim and handle the replacement.
Any licensed solar installer with access to the manufacturer’s installer portal can service your system. Add Solar & Electrical takes over SolarEdge, Enphase and SMA systems installed by other companies across Miami-Dade, Broward and Palm Beach.
The first step is a $450 site visit, which includes the on-site inspection and the transfer of your system to our installer portal. After the diagnosis we give you a written repair quote, which depends on the extent of the damage and the parts required.
In most cases, yes. Panel, inverter and microinverter warranties are backed by the manufacturer, not the installer. The installer’s workmanship warranty usually ends when the company closes. We review your equipment and help with manufacturer claims when it is still covered.
Detailed alerts, error logs and settings are only visible to the installer the system is assigned to. Transferring it to our account, with your authorization, lets us diagnose the real problem and monitor the system remotely.
No. Once your system is in our portal, we monitor it remotely at no extra cost and contact you if we see a new alert.
If your system is leased or under a power purchase agreement, the leasing company owns the equipment and is usually responsible for repairs. Contact them first. If you own the system, outright or with a loan, we can service it.
Yes. We remove the panels before your roofer starts, and reinstall and test the system once the new roof is done, even if another company installed it originally.
Contact us to schedule service or request a free estimate. Our team is ready for your next project.
